Free — no obligation

Find out what you actually have, before you buy anything

An engineer walks your site, tests what people assume is working, and hands you a written report with the problems ranked by what they would cost you. You are free to act on none of it.

Book a free health check Call 1300 205 585

Mon – Fri 9am – 5pm AEST · reply within 24 hours

A blank cable identifier clipped to a dark patch panel, patch leads seated in their ports, one blue indicator light glowing

What's included

What you actually get

Not a feature list assembled from datasheets — the work we do on every network health check project, including the parts that get skipped when somebody is in a hurry.

Physical inspection

Rack tidy or rack hazard, UPS age and battery test date, patching, airflow, labels, and what is daisy-chained to what. This is where tomorrow's outage usually already sits.

Wi-Fi measured, not guessed

Signal and co-channel interference at the seats people actually use, plus throughput under load. 'Full bars' and 'usable' are different claims to make.

Internet and voice testing

Actual throughput versus plan, jitter, latency, packet loss and where voice degrades. We compare against what the carrier sold you, which is the interesting number.

Exposure and identity review

Ports open to the internet, admin interfaces reachable from a guest network, MFA coverage, stale accounts and shared credentials.

Backup and recovery check

When the last successful job ran, whether anything has ever been restored from it, and how long a real recovery would take. The questions most businesses cannot answer.

A written report, prioritised

Findings ranked by risk and cost to fix, with the cheap-but-important items called out separately. No sales attachment; if nothing needs doing we say so.

Who it suits

If any of these sound like you

Businesses with no current IT provider and nobody to call when something breaks
Companies inheriting an undocumented network from a predecessor or a sparkie
Offices about to sign a new internet, telephony or insurance agreement
Anyone who has had two 'random' outages in six months and a suspicion why

How it works

Four steps, no surprises

1
Book a time
Usually within a few working days. On-site in Sydney metro; remote for the parts that do not need someone in the room.
2
A few hours on site
We work around your day rather than stopping it. You keep working; we test, photograph and measure.
3
Written findings
Within a few days, in plain English, with the prioritised list and rough cost bands so you can budget without a quote for every line.
4
You decide what happens next
Use us for the fixes, use another provider, or do nothing. The report is yours either way, and there is no follow-up sequence if you say no.

Questions

The things people ask first

Is it genuinely free? What is the catch?

It is free, and the catch is that it takes a few hours of an engineer's time — time we spend because businesses that see the problem buy the fix once, rather than being sold one they do not need. There is no obligation, no automatic follow-up campaign, and no clause that hands us your existing contracts.

Will you criticise our current IT provider?

We will report facts, not opinions. If their work is sound we say so in the report. If you are paying a monitor fee for a system nobody is monitoring, that goes in too, because you are entitled to know what you are buying.

How long does the report take?

The visit is typically a half day for a single site. The written report follows within a few working days, and we will walk you through it on a call if that is easier than reading it.

Do you do this for more than one site?

Yes. Multi-site health checks run as a scheduled sweep with one consolidated report, which is usually the moment a growing business discovers its second office is configured completely differently to the first.

We have a small office. Is it overkill?

It is usually a shorter visit, and small offices are where a single ISP router is doing four jobs badly. The report for a five-person office is short, which is exactly the point.

Get a straight answer on Network Health Check

Book the free health check and an engineer will look at your site, test what people assume is working, and put the findings in writing. No obligation, and no follow-up campaign if you decide to do nothing.

Book a free health check Call 1300 205 585 Or email contactus@networkspecialists.net.au